Privacy Policy

This privacy policy explains how ArtComm collects, uses, and protects your personal information when you use our site and services.

Data Controller

The data controller responsible for your personal information is:

ArtComm
156/45 Sokolovská Street, Floor 3
Prague, Czech Republic, 186 00
Czech Republic

Information We Collect

We may collect personal information from you in several ways, including when you interact with our site or use our services. The types of personal data we collect depend on how you interact with us and the services you use. This may include:

Contact information: such as your name, organisation, postal address.
Professional information: such as your role, title, company name, and information related to your work or projects relevant to our services (e.g., press releases, artist biographies, event details).
Communication content: information you provide when you communicate with us directly, such as inquiries or service requests.
Website usage data: information about how you use our site, such as IP address, browser type, pages visited, and time spent on the site. This data is often collected through cookies and similar technologies.

How We Collect Your Information

We collect information:

Directly from you: when you provide it to us through forms on our site, email correspondence, or during service provision.
Automatically: as you navigate through our site, using technologies such as cookies.

Legal Basis for Processing

We process your personal data based on several legal grounds:

Performance of a contract: To provide you with the services you have requested or agreed to, such as media relations, press kit creation, or event promotion.
Legitimate interests: For our business operations, such as improving our services, communicating with you about our services, or protecting our business and users, provided these interests do not override your fundamental rights and freedoms.
Compliance with a legal obligation: Where processing is necessary to comply with applicable laws, regulations, or legal processes.
Consent: Where you have given us explicit consent to process your data for a specific purpose, such as sending you marketing communications. You have the right to withdraw your consent at any time.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and managing our services: Delivering the services you have requested, including media relations, interview coordination, press kit creation, public relations strategy development, event promotion, artist branding, and digital media management.
Communicating with you: Responding to your inquiries, providing customer support, and sending you important information about our services.
Improving our services: Understanding how our services are used to improve their content, functionality, and user experience.
Marketing and promotion: With your consent, sending you information about our services, updates, and promotional materials.
Legal and security purposes: Protecting against fraud or other illegal activities, complying with legal obligations, and enforcing our terms and policies.

We do not sell your personal data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who perform functions on our behalf, such as IT support, hosting, or analytics. These providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
Media Contacts: As part of providing media relations and public relations services, we may share relevant information (such as press releases or biographies) with media contacts and journalists, as is standard practice in the industry.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government investigation).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

We do not sell your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmission or storage.

Your Data Protection Rights

Under GDPR and other relevant laws, you have certain rights regarding your personal data:

Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we process your data based on consent, you have the right to withdraw that consent at any time.
Right to Complain: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where the alleged infringement took place, if you believe that our processing of your personal data infringes applicable data protection laws. The relevant supervisory authority in the Czech Republic is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů).

To exercise any of these rights, please contact us using the address provided below.

Cookies

Our site may use cookies and similar tracking technologies to enhance your experience, analyse site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us by postal mail at:

ArtComm
156/45 Sokolovská Street, Floor 3
Prague, Czech Republic, 186 00
Czech Republic